Excel sheets everywhere
Every computer has a different version. Nobody knows which one is current. Formulas break, data goes missing, and searching for the right file eats hours.
Workflow automation
From Excel chaos to a clean AI workflow
Many businesses in South Tyrol still run on Excel, Word, Outlook, paper and WhatsApp in parallel. The result: duplicate work, lost enquiries, nobody knows the current status. We turn that into a clear, automated workflow tailored to your company in the Vinschgau, giving you real time back every day.
The old chaos
Email as the archive
Enquiries, orders and invoices disappear into mailboxes. Who was in charge, what was promised, what is still open. Nobody has the overall picture.
Quotes in Word
Every quote is rebuilt from scratch. Prices drift, logos are outdated, versions multiply. Afterwards the invoice has to be typed all over again.
Notes on paper
Measurements, orders and calls land on scraps in the van. If the note is lost, the information is gone. Transferring it happens in the evening, if at all.
Double the work
The same address goes into Excel, Word, Outlook and the accounting tool. Every typo stays in. Hours per week vanish into pure retyping.
WhatsApp and phone
Customers write on WhatsApp, call your mobile, send voice notes. None of it lands in the system. By month end the trail is gone.
What the new workflow looks like
Capture every inbound automatically
Email, web form, WhatsApp and phone calls are pulled into the system automatically, attachments included. No manual retyping, nothing is lost, everything is searchable at once.
An AI agent classifies and enriches
An AI agent recognises whether it is an enquiry, order or invoice, assigns the right customer, fills in missing details and suggests the next step. You stay in control, the agent does the work.
Central data instead of scattered
Customers, jobs, documents and notes live in one place. Every team member sees the same status, whether at the office in Prad, on a site or on the road through the Vinschgau.
Quote, invoice and follow-up automated
Quotes and invoices are generated at the click of a button from existing data. Reminders, follow-up emails and accounting handover run automatically. No more double entry.
Insights at a glance
A dashboard shows open enquiries, revenue, workload and trends in real time. You make decisions with numbers instead of gut feeling, and you spot bottlenecks immediately.
What you gain
Hours saved each week
Realistically, our customers save five to fifteen hours per week. Time you can put into customers, family or new projects instead of typing and searching.
No duplicate data
One address, one job, one status. What you enter once is correct everywhere. Typos, version drift and outdated Excel files become a thing of the past.
Faster customer response
Enquiries land with the right person instantly. Quotes go out the same day instead of a week later. Customers feel it, and it brings new business.
Real-time reporting
You see at a glance how many enquiries are open, what has been delivered and where things are stuck. No more month-end reports stitched together from ten Excel files.
Lighter load on your team
Your crew does what they were trained for instead of typing data for hours. Fewer errors, better mood, and a more attractive workplace for skilled staff.
Fewer mistakes
Automated checks catch typos, wrong prices and forgotten follow-ups. Fewer complaints, fewer corrections, fewer sleepless nights.
Tools we replace or connect
- Excel and Google Sheets
- Word and LibreOffice
- Outlook, Gmail and custom mailboxes
- WhatsApp Business and SMS
- Paper job sheets and notes
- Local folders and Dropbox chaos
- Manual transfer into accounting
- Index cards and calendar sticky notes
Typical examples from South Tyrol
Trade and craft business
Measurements on a Vinschgau building site are captured on the phone, material is calculated, the quote goes out by email, the invoice flows into accounting. All from one system, no double entry.
Hospitality and hotel
Reservations from email, phone and web form land in one place. Allergies, preferences and notes on regulars are visible instantly. Orders, suppliers and rosters live in the same system.
Farm shop and agriculture
Orders from the farm shop, weekly market and online store come together. Stock is updated automatically, regulars get their delivery list, accounting receives clean data at month end.
Practice and service providers
Appointments, intake, follow-up communication and billing run in sync. Patients or clients get automatic reminders, you have the file on screen during the visit, nothing stays on paper.
Let us look at your chaos
First conversation is free and without obligation, in person in Prad am Stilfserjoch or online. We listen, look at your tools and show what is possible. Available grants from the Province of Bolzano are checked along the way.